RESOURCE CENTRE

FREQUENTLY ASKED QUESTIONS

How much does ReDeck decking cost?

Our decking is very competitively priced!!! The exact price depends on the size of the area. Please use our
decking calculator tool for an estimate on quantities required or contact us for a quotation providing all
dimensions We aim to respond within 48 hours.

Sample packs are available to order online here for £3.

Is there a showroom I can visit?

ReDeck is an online company and do not have a showroom premises that our customers can visit. In order to
keep the product affordable, we keep our stock in a third party distribution warehouse where we deliver from
and welcome collections after order has been placed and by appointment. Customers can view our products by ordering a sample.

Can I collect?

Yes, you can collect from our local warehouse in Baillieston Glasgow by prior arrangement only. 24 hours’ notice for collection is preferred.

You can download our Delivery Terms and Conditions here

*Please note, the warehouse can not accept payment on our behalf at the time of collection. Payment must be made in full prior to collection.

Where can ReDeck be fitted?

ReDeck boards can be installed in any domestic setting from, gardens to balconies to roof terraces. It can also
be used to reface an old existing deck if the existing substructure is in good condition

Is it difficult to install and do you need special equipment?

ReDeck can be cut, sanded and joined just like natural timber. While expansion needs to be catered for, if you’ve worked with natural wood you can work with ReDeck. It can be fitted to any treated timber substructure using standard woodworking tools. Please refer to our installation guide for further information.

Does ReDeck offer an installation service?

ReDeck does not offer an installation service however, we do work with approved installers that are experienced in installing our product and we would be happy to refer you to them on request.

How far apart should the supporting joists be?

The supporting joist should be a maximum of 400mm apart. For further information on installation please see
our installation guide.

Will it fade?

The biggest flaw with natural timber is the rate at which it deteriorates. Timber will appear grey and cracked within months of installation if not properly maintained.

ReDeck boards may lighten slightly on initial exposure but will stabilise and maintain its colour from that point on.

We advise purchasing decking boards in the same lengths to avoid initial colour difference. Please ensure you order the correct amount of boards on the initial order.

How do I clean and maintain my ReDeck?

ReDeck requires only occasional cleaning in order to keep the surface free of dirt and general grime.

We recommend periodic cleaning of your deck using a mild detergent or household dish soap. You can use a pressure washer to clean your deck but do not run this at greater than 1500 PSI or position the nozzle within 30cm of the boards otherwise this may mark the surface of the boards.

Cleaning will help to keep the boards looking good and will greatly reduce the potential of any mould growth forming on dirt that might build up over time on your deck. Refer to the care and maintenance guidelines for more information.

Why should I choose ReDeck composite decking over traditional timber decking?

Timber decking is a popular choice when it comes to outdoor renovations, and it’s no surprise.

It is relatively affordable and provides an outdoor living space to enjoy, however, genuine timber poses numerous issues with required maintenance and slippy surface – why face these difficulties when
the perfect alternative is available?

How do I place my order and pay?

Please contact us by phone or email to place your order.  Payment can be made by card securely over the phone using Worldpay, BACS transfer or PayPal. Please note, payment is required in full prior to delivery or collection

DELIVERY

ReDeck deliver throughout the UK and Ireland

We are committed to customer service and work with our customers to arrange deliveries at their convenience where possible.  All deliveries are outsourced to couriers that are part of a wider pallex network and we always quote 3 to 7 working days for delivery, however, should you require it sooner, please let us know and we will do our very best to accommodate your request.

Cost of delivery is dependant on where you are,  Please contact us to confirm delivery costs.

ReDeck also welcome customer collections from our third-party warehouse facility in Baillieston Glasgow by prior arrangement only.

Please refer to our Delivery and Collection terms and conditions for further information.

INSTALLATION & CARE GUIDES

All ReDeck products are designed to be easily installed at home, without
the need for specialist tools or trades.

Installation Guide

Your ReDeck Composite Decking solution can be installed by yourself, at home without the need for any specialist tools or tradesmen.

Care & Maintenance

ReDeck Composite Decking solutions are very low maintenance and require a fraction of the regular care a "traditional" deck does.  Get the best from your ReDeck with our handy guide.

ABOUT US

ReDeck Composite Solutions was formed following our own personal search for the best product to create an indoor to outdoor living space to compliment our newly built extension, without the hours of annual maintenance.

After much research, We finally discovered WPC composite decking. The low maintenance and long life benefits drew our interest and with small children and pets, the concealed fixings were a huge plus point. Above all, it was the seamless high-end finish that attracted us to this product. The deck was installed over a weekend, with no tradesmen or special tools required.

We then made the decision to establish ReDeck and bring this relatively new and high-end product, most commonly seen in commercial settings to Scotland and the North at a more affordable price.